Job review from in Loris, SC 29569 on 01/20/17

Overall Rating:

5  out of 5
Our Overall Service

Very Professional and a Santee Cooper Partner. I love your Web Page that introduced everyone on you team. I knew everyone who would be working on this project. I am extremely satisfied with everyone.

Call Representative

Precise, knowledgeable, and understanding.

Sales Process

Mike very concise and explained every part of the installation and showed us a video of how strong the solar panels are. It was amazing. Also being a Santee Cooper partner, Mike explained the entire loan process and the rebates both with the Federal, State, and Santee Cooper. Explained to us how to make an event happen with our investments in order to get the rebates from the Federal and State Taxes. Answered every question we had and followed up with us.

Our Installation Crew

I cannot tell you how professional and congenial and trustworthy these guys are. They are Corey, Eddie, David, Recardo, and George. They introduced themselves to us as soon as they came onto our property. Corey explained to us each day what they were going to do and how they were going to do it. Eddie and David and Recardo and yes Corey all worked together as if they were the best of friends. They were all coordinated and very careful to insure that the solar panels were installed properly. Their measurements were perfect. The Solar Panels were installed so precisely and carefully that we were so impressed with how they all worked together. I have never trusted any other workers in my house as I have these men. They not only treated each other as friends and family, they made us feel as family and took care of as if we were their family. I am going to miss these guys.These guy also enjoyed our dogs and we even helped us get them back into the house of course after they petted and let the dogs greet them.

The Cleanup Process

Corey, Eddie, David, Recardo, and George each cleaned up after themselves and after their work was completed. They even replaced all our small white rocks that had to be picked up so that they could run their pipes thru the ground. This was not at all expected. We were surprised that they took the extra step to put our rock garden order.

What made you choose our company:

We consulted various other Solar companies but you were the only one who was a Santee Cooper partner but also listened to our concerns. Mike realized that we did not need extra panels in order to reduce our electric 100% but that we could add more in the future. Your pricing on the whole project was in line with our budget. Mike also was able to help us with that. There was one company that was twice as much as our project but they were not a Santee Cooper Partner, the only extra that they offered was a one time free removal of the solar panels when the roof had to be replaced. BUT since the Solar Panels are protecting the roof, we may never have to replace the roof where the Solar Panels are. They also used the same solar panels that you use. We are so pleased with your product and also in your web site introducing your entire team so that we know the all the workers who will be here. THANK YOU SOOOO MUCH FOR YOUR PROFESSIONALISM AND PRODUCT .